Refund Policy

Yes, confirmed orders can be cancelled within 2 hours. Please email us with the reason for cancellation. Once approved, store credit of the same value will be credited to your account.

可以，订单确认后 2 小时内可取消。请发送电邮并说明取消原因。确认后，将以 Store Credit 方式退回相同金额。

Returns are generally not accepted once goods are received. Please check your items upon delivery. If the products are defective or expired, kindly contact our customer service.

一般情况下不接受退货。请在收货时检查商品。若产品有损坏或过期，可联系客服处理。

Unfortunately, items sold are not exchangeable. Please review your order carefully before checkout.

很抱歉，商品售出后不能更换。请在付款前确认订单内容。

Orders are not eligible for cash refunds unless stated otherwise.

除特别情况外，订单不提供现金退款。